We'll reach out within 24h to guide you through your pickup and confirm your preferred date based on your area.

You'll get WhatsApp updates at every stage. Pickup -> Arrival -> Before Processing -> Delivery

We work with our exclusive logistics partner and use WB-branded dedicated cooler bags and ice packs that is meant for breast milk collection only.

Do pack your milk bags into larger ziploc bag(s) and have your name and order number written on it.

If you have the volume written on each bag, you may tally the volume by consolidating your bags. Do add 1-2 bags for extra buffer as volume discrepancies are to be expected.

If you don't have them written, you may use the weight method to prep, here's a guideline you can follow:

1.5L ~ 1.6kg // 2L ~ 2.2kg

3L ~ 3.2kg // 4L ~ 4.2kg

6L ~ 6.4kg // 8L ~ 8.5kg

10L ~ 10.6kg // 12L ~ 12.8kg

We'll weigh your milk on arrival and confirm any top-up before starting - nothing happens without your go-ahead!

Excess amounts will be pro-rated or upgraded to the next tier. Please note that orders made are non-refundable.

Yes! We custom pack to your requirements and can do from 90-180ml per pack.

Kindly add your preferred amount into the 'order instructions box' below.

We will typically also check in with you on this when we send you your batch update before processing.

Lead time typically ranges from 7-20 days, depending on volume and processing queues.

Should you have any timeline requests, please let us know on WhatsApp!